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Post by account_disabled on Jan 3, 2024 5:00:06 GMT
Allowing them to get in touch conveniently and receive quality support. Some of the main channels include WhatsApp Business API Integration with the WhatsApp Business API enables customer service through the popular messaging app offering a familiar and convenient experience for users. This allows you to answer customer questions provide information about products and services and resolve problems quickly and efficiently. Live chat Live chat allows customers to chat in real time with an agent to get immediate support and answer questions. SMS Sending text messages via SMS provides a direct Email Marketing List and instant way of communicating with customers allowing you to send order updates important notifications and quick responses to their questions and requests. Email Email is an asynchronous communication channel where customers can send questions requests and feedback . RCS Google Google's RCS Rich Communication Services is an evolution of SMS which offers more advanced features such as images videos interactive buttons and carousels. This enriched messaging platform enables richer more engaging customer interactions enhancing the service experience. Telegram Business Telegram Business is a widely used messaging platform that allows twoway communication between companies and customers. With this integration you can receive messages answer questions provide personalized support and send important notifications directly to customers. Facebook Messenger Integrating Facebook Messenger with.
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